error 503 on proxy subdomains of cpanel

[soheil rouhipour]

hello
i get error 503 when i want to load proxy subdomains like http://cpanel.domain.com.
also i checked apache and there isn't any problem when switch to apache...

i attached screenshot of this error that captured from lsws log console.
also some errors like this happened when i got 503:

[27107] [192.168.243.171:60027#APVH_proxy-subdomains-vhost.localhost:proxy] connection to [127.0.0.1:2082] on request #0, confirmed, 0, associated process: 0, running: 0, error: Connection refused!

please note:
1- curl http://127.0.0.1:2082 is tested and is okay on the server to himself
2 - on apache, this problem does not exists and it's okay.
3 - i'm using lsws version 5.4.10(latest version)
4 - i tested this problem on a fresh cpanel server too and the problem was happened and alive there.

 

[NiteWave]

is port 2083,i.e. https://cpanel.domain.com ok ?
may need root access to debug

 

[soheil rouhipour]

on the ports there is not any problem like 2082-2083-2086
the problem is just on proxy subdomains like cpanel.domain.com or webmail.domain.com....
about root access, there isn't any problem, how can i send it to you i mean a secure way?

 

[Pong]

Please log a ticket with us.