Cannot start litespeed after EA4 rebuild

M

Mike Stofflett

New Member
#1
#1
I added a couple additional php7 modules through EA4 and when litespeed restarted. it failed with the following error:


Aug 21 14:38:49 primary.baytransportationservices.com lswsctrl[26773]: [ERROR] Failed to start litespeed!
Aug 21 14:39:05 primary.baytransportationservices.com lswsctrl[26773]: litespeed: no process found
Aug 21 14:39:06 primary.baytransportationservices.com lswsctrl[26773]: 2016-08-21 14:39:06.313 [ERROR] [config:server:basic:logging] log file is not writable - /usr/local/apache/logs/error_log
Aug 21 14:39:06 primary.baytransportationservices.com lswsctrl[26773]: 2016-08-21 14:39:06.313 [ERROR] [config:server:basic:logging] failed to set up error log!
Aug 21 14:39:06 primary.baytransportationservices.com lswsctrl[26773]: [OK] Your trial license key will expire in 13 days!
Aug 21 14:39:06 primary.baytransportationservices.com lswsctrl[26773]: [ERROR] Failed to start litespeed!
Aug 21 14:39:06 primary.baytransportationservices.com systemd[1]: lshttpd.service: control process exited, code=exited status=1
Aug 21 14:39:06 primary.baytransportationservices.com systemd[1]: Failed to start LiteSpeed HTTP Server.
Aug 21 14:39:06 primary.baytransportationservices.com systemd[1]: Unit lshttpd.service entered failed state.
Aug 21 14:39:06 primary.baytransportationservices.com systemd[1]: lshttpd.service failed.

OS: CloudLinux 7.2
 
L

Long

Guest
#2
#2
Please run the following from command line to see:

/usr/local/lsws/admin/misc/cp_switch_ws.sh apache
/usr/local/lsws/admin/misc/cp_switch_ws.sh lsws
 
M

Mike Stofflett

New Member
#3
#3
[mike@primary ~]$ sudo /usr/local/lsws/admin/misc/cp_switch_ws.sh apache
***************************************************************************
* *
* !!!! WARNING: YOU ARE INSIDE LVE !!!! *
*IF YOU RESTART ANY SERVICES STABILITY OF YOUR SYSTEM WILL BE COMPROMIZED *
* CHANGE YOUR USER'S GROUP TO wheel to safely use SU/SUDO *
* MORE INFO: *
* http://docs.cloudlinux.com/index.html?lve_pam_module.html *
* *
***************************************************************************
Detect cPanel WHM environment
warn [-e] Unable to locate executable Apache binary, /usr/local/apache/bin/httpd
warn [-e] Unable to locate executable Apache binary, /usr/local/apache/bin/httpd
warn [-e] Unable to locate executable Apache binary, /usr/local/apache/bin/httpd
Service Error
(XID tdq9fv) The system could not find the “httpd” binary.

Log Messages
Aug 22 13:08:31 primary sudo: mike : TTY=pts/0 ; PWD=/home/mike ; USER=root ; COMMAND=/usr/local/lsws/admin/misc/cp_switch_ws.sh apache

httpd has failed. Contact your system administrator if the service does not automagically recover.
^[[C
**ERROR** Apache is not up within 30 secs. Please check the log file.
[mike@primary ~]$
[mike@primary ~]$ sudo /usr/local/lsws/admin/misc/cp_switch_ws.sh lsws
***************************************************************************
* *
* !!!! WARNING: YOU ARE INSIDE LVE !!!! *
*IF YOU RESTART ANY SERVICES STABILITY OF YOUR SYSTEM WILL BE COMPROMIZED *
* CHANGE YOUR USER'S GROUP TO wheel to safely use SU/SUDO *
* MORE INFO: *
* http://docs.cloudlinux.com/index.html?lve_pam_module.html *
* *
***************************************************************************
Detect cPanel WHM environment
Redirecting to /bin/systemctl stop httpd.service
Failed to stop httpd.service: Unit httpd.service not loaded.
Apache Stopped.
httpd: no process found
warn [-e] Unable to locate executable Apache binary, /usr/local/apache/bin/httpd
warn [-e] Unable to locate executable Apache binary, /usr/local/apache/bin/httpd
warn [-e] Unable to locate executable Apache binary, /usr/local/apache/bin/httpd
LiteSpeed is not up within 30 secs, try again by removing /tmp/lshttpd/.
lshttpd: no process found
litespeed: no process found
warn [-e] Unable to locate executable Apache binary, /usr/local/apache/bin/httpd
warn [-e] Unable to locate executable Apache binary, /usr/local/apache/bin/httpd
warn [-e] Unable to locate executable Apache binary, /usr/local/apache/bin/httpd
**ERROR** LiteSpeed is not up within 60 secs, please check the error log and try again.
[mike@primary ~]$
 
L

Long

Guest
#4
#4
"warn [-e] Unable to locate executable Apache binary, /usr/local/apache/bin/httpd"

What's the correct Apache binary path?
 
P

Pong

Administrator
Staff member
#5
#5
First, might try force upgrade to the latest version:
/usr/local/lsws/admin/misc/lsup.sh -f -v 5.1.7
Second, how did you add a couple additional php7 modules? did you change LSWS config?
 
M

Mike Stofflett

New Member
#6
#6
[mike@primary-1 ~]$ sudo /usr/local/lsws/admin/misc/lsup.sh -f -v 5.1.7
***************************************************************************
* *
* !!!! WARNING: YOU ARE INSIDE LVE !!!! *
*IF YOU RESTART ANY SERVICES STABILITY OF YOUR SYSTEM WILL BE COMPROMIZED *
* CHANGE YOUR USER'S GROUP TO wheel to safely use SU/SUDO *
* MORE INFO: *
* http://docs.cloudlinux.com/index.html?lve_pam_module.html *
* *
***************************************************************************
2016-08-22 16:10:57.187 [NOTICE] [AutoUpdate] Checking for new releases..., pid=5087
Query latest build of lsws-5.1.7-ent-x86_64-linux.tar.gz
2016-08-22 16:10:57 URL:http://www.litespeedtech.com/packages/5.0/lsws-5.1.7-ent-x86_64-linux.tar.gz.lastbuild [3/3] -> "/usr/local/lsws/autoupdate/build" [1]
Download the latest Build [10].
/bin/wget -nv -O /usr/local/lsws/autoupdate/lsws-5.1.7-ent-x86_64-linux.tar.gz http://www.litespeedtech.com/packages/5.0/lsws-5.1.7-ent-x86_64-linux.tar.gz.10
2016-08-22 16:11:23 URL:http://www.litespeedtech.com/packages/5.0/lsws-5.1.7-ent-x86_64-linux.tar.gz.10 [8783529/8783529] -> "/usr/local/lsws/autoupdate/lsws-5.1.7-ent-x86_64-linux.tar.gz" [1]
/usr/local/lsws/admin/misc/update.sh 5.1.7 ent x86_64-linux
groupadd: group 'lsadm' already exists
useradd: user 'lsadm' already exists

Install LiteSpeed Web Server Plugin for WHM
==============================================

Remove old Work directory /usr/local/cpanel/whostmgr/docroot/cgi/lsws
mkdir: created directory ‘/usr/local/cpanel/whostmgr/docroot/cgi/lsws’
Retained EA 4 flag file

... moving files ...
... setting permission to files ...
-- LiteSpeed WHM hooks begin: REFRESH
-- LiteSpeed WHM hooks end: REFRESH

LiteSpeed WHM Plugin Installed Successfully.
==============================================
[OK] The startup script has been successfully installed!
Restarting LSWS
Done
[mike@primary-1 ~]$ systemctl status lshttpd.service -l
● lshttpd.service - LiteSpeed HTTP Server
Loaded: loaded (/etc/systemd/system/lshttpd.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Mon 2016-08-22 14:51:10 UTC; 1h 29min ago

Aug 22 14:50:53 primary-1 lswsctrl[1873]: [ERROR] Failed to start litespeed!
Aug 22 14:51:09 primary-1 lswsctrl[1873]: litespeed: no process found
Aug 22 14:51:10 primary-1 lswsctrl[1873]: 2016-08-22 14:51:10.560 [ERROR] [config:server:basic:logging] log file is not writable - /usr/local/apache/logs/error_log
Aug 22 14:51:10 primary-1 lswsctrl[1873]: 2016-08-22 14:51:10.560 [ERROR] [config:server:basic:logging] failed to set up error log!
Aug 22 14:51:10 primary-1 lswsctrl[1873]: [OK] Your trial license key will expire in 12 days!
Aug 22 14:51:10 primary-1 lswsctrl[1873]: [ERROR] Failed to start litespeed!
Aug 22 14:51:10 primary-1 systemd[1]: lshttpd.service: control process exited, code=exited status=1
Aug 22 14:51:10 primary-1 systemd[1]: Failed to start LiteSpeed HTTP Server.
Aug 22 14:51:10 primary-1 systemd[1]: Unit lshttpd.service entered failed state.
Aug 22 14:51:10 primary-1 systemd[1]: lshttpd.service failed.
[mike@primary-1 ~]$
 
P

Pong

Administrator
Staff member
#8
#8
Can you PM me the tmp root access to take a look?Did you migrate from EA3 to EA4? or Install EA4 from the beginning? Did LiteSpeed start successfully before your PHP 7 change?
 
P

Pong

Administrator
Staff member
#9
#9
Can you also verify the apache conf location and log location? should be the following for EA4.
through web admin console, or lsws config file

apacheConfFile>/etc/apache2/conf/httpd.conf</apacheConfFile>

<log>
<fileName>/var/log/apache2/error_log</fileName>
</log>
 
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