Differences

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--- litespeed_wiki:cache:litemage:troubleshooting:installation-does-not-have-litemage-enabled [2016/05/06 14:19]
Michael Alegre created
+++ litespeed_wiki:cache:litemage:troubleshooting:installation-does-not-have-litemage-enabled [2016/05/09 20:52]
Long Hu
@@ Line 1: / Line 1: @@
-====== Error Message: "Your installation of LiteSpeed Web Server does not have LiteMage Cache enabled" ======
+====== "LiteMage Cache not enabled" error message ======
-If you encounter the following error message at the top of the "LiteMage Configuration" section of your Magento Admin Panel
+**Problem**: The following error message showed at the top of the "LiteMage Configuration" section of Magento Admin Panel
 {{ :litespeed_wiki:litemage-not-enabled.png?nolink |}}
-It means that you do not have LiteMage correctly enabled in your ".htaccess" file. To do this follow the [[litespeed_wiki:cache:litemage:installation#turn_on_the_litemage_module|Turn On The LiteMage Module instructions]] on our LiteMage installation page.
+**Cause**: Two possible reasons:
+, You don't have the proper license
+, LiteMage not enabled in .htaccess file
+**Solution**: Make sure you get the proper license and also LiteMage is turned on in .htaccess. Check LiteMage installation page for how to [[litespeed_wiki:cache:litemage:installation#turn_on_the_litemage_module|Turn On The LiteMage Module]]