V Volodymyr Lupu Member Dec 7, 2017 #1 Dec 7, 2017 #1 Lvl 2 gives you 100 credits, but after one usage I did not get back all the 100 credits, and ended up with only 45 of them I did click "Update Reduction Status"
Lvl 2 gives you 100 credits, but after one usage I did not get back all the 100 credits, and ended up with only 45 of them I did click "Update Reduction Status"
hai Well-Known Member Dec 7, 2017 #4 Dec 7, 2017 #4 This happened because our servers internal communication for data sync failed. That is to say, your images are pulled but credit didn't get recover. We manually recovered it. Apologize for the inconvenience.
This happened because our servers internal communication for data sync failed. That is to say, your images are pulled but credit didn't get recover. We manually recovered it. Apologize for the inconvenience.
V Volodymyr Lupu Member Dec 7, 2017 #5 Dec 7, 2017 #5 Is it normal to happen twice in a row? The optimization summary did not update the credits and the number of images pulled.
Is it normal to happen twice in a row? The optimization summary did not update the credits and the number of images pulled.
hai Well-Known Member Dec 7, 2017 #7 Dec 7, 2017 #7 I just added it back. Please tell if you get any new issue in next optimization request
