Differences

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--- litespeed_wiki:licenses:upgrade-server-failed-with-license-error [2015/07/30 20:56]
Michael Alegre created
+++ litespeed_wiki:licenses:upgrade-server-failed-with-license-error [2018/09/20 15:31] (current)
Lisa Clarke Proofreading
@@ Line 1: / Line 1: @@
-===== Upgrade Server Failed With License Error =====
+====== Fixing LiteSpeed Web Server Update Errors ======
-If you tried to upgrade your LSWS version but failed with the license error: “[ERROR] You are not authorized to use this binary, please purchase upgrades.”, try the following in the command line.
+=====  You Are Not Authorized to Use This Binary =====
+If you tried to upgrade your LSWS version (''/usr/local/lsws/admin/misc/lsup.sh -f'') but failed with the license error: ''[ERROR] You are not authorized to use this binary, please purchase upgrades.'', try the following in the command line:
   /usr/local/lsws/admin/misc/lsup.sh -f -v <version>
-If you are still getting a similar error, there is no need to panic.
+If you are still getting a similar error, there is no need to panic. You most likely have an owned license with a one year free upgrade period that has recently expired. You will need to purchase a yearly upgrade if you want to use the latest version. Check [[litespeed_wiki:licenses:yearly-upgrade-for-owned-licenses|here]] for details.
-You most likely have an owned license with a one year free upgrade period that has recently expired. You will now need to purchase a yearly upgrade to be able to use latest version. Check [[litespeed_wiki:licenses:yearly-upgrade-for-owned-licenses|here]] for details.
+===== Software Update Expiration =====
+When the software update expires, you may see the following message on the LiteSpeed Admin Console. This means it's time for you to purchase a yearly upgrade add-on, if you would like to continue getting updates.
+  Software Update Expiration
+  Sep 01, 2018 Expired
+===== Software Upgrade Has Expired =====
+When the software update expires, you may see the following message:
+  root@cpanel9 [~]# /usr/local/lsws/bin/lshttpd -V
+  [OK] License key #1 verification passed! Software upgrade has expired.
+-09-20 12:49:44.739472 [NOTICE] Memory size is: 131735720KB.
+===== Error in Update Log =====
+The update log may show the same error, if the upgrade to the latest build is not working:
+  root@cpanel9 [~]# tail /usr/local/lsws/autoupdate/update.log
+  [2018-09-20 00:26:33] [OK] Package is up-to-date.
+  [2018-09-20 09:44:23] Checking for new release...
+  [2018-09-20 09:44:23] [OK] Package is up-to-date.
+  [2018-09-20 12:35:04] Checking for new release...
+  [2018-09-20 12:35:04] [OK] Package is up-to-date.
+  [2018-09-20 12:35:16] Extracting package file
+  [ERROR] You are not authorized to use this binary, please purchase upgrades.
+  [2018-09-20 12:35:16] [ERROR] License key verification failed
+  [2018-09-20 12:45:42] Checking for new release...
+  [2018-09-20 12:45:42] [OK] Package is up-to-date.