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litespeed_wiki:licenses:all-about-licenses [2019/05/16 18:32] Kacey Schroeder [How to check my current license?] |
litespeed_wiki:licenses:all-about-licenses [2019/10/18 20:42] (current) Jonathan Kagan [Do I get free support for paid license?] |
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| ==== I forgot to pay my monthly subscription fee, now my license expired and my server stopped. What should I do? ==== | ==== I forgot to pay my monthly subscription fee, now my license expired and my server stopped. What should I do? ==== | ||
| - | You can login to our on-line store and pay the monthly fee. Once the transaction goes through, you license will be automatically renewed within 10 minutes. On your server, just do license verification <code>lsws/bin/lshttpd -V </code>. Your new license key will be automatically retrieved. | + | You can log in to our online store and pay the invoice. Once the transaction goes through, you license will be automatically renewed within 10 minutes. On your server, just do license verification <code>lsws/bin/lshttpd -V </code>. Your new license key will be automatically retrieved. |
| - | ==== I did my purchase, but nothing happened? ==== | + | ==== I made a purchase, but nothing happened? ==== |
| - | You should receive our email notification with detailed instructions. You can also login to online store client area, you should be able to see your products, it has serial number there, you can just copy it and save to serial.no in the install directory. | + | You should receive an email notification with detailed instructions. You can also log in to our online client area. You should be able to see your products there. Your serial number will also be listed there; you can copy it and save to serial.no in the install directory. |
| - | If you have any issues, please create a ticket with license department from client area. | + | If you have any issues, please create a ticket with the license department from the client area. |
| ==== Do I get free support for paid license? ==== | ==== Do I get free support for paid license? ==== | ||
| - | Free community support is available through LiteSpeed [[http://www.litespeedtech.com/support/forum/|forum ]] and [[http://www.litespeedtech.com/support/wiki/|wiki]]. Email support and other support coverage can be [[http://www.litespeedtech.com/support/services/|purchased]]. | + | Free community support is available through LiteSpeed [[http://www.litespeedtech.com/support/forum/|forum ]]. Email support and other support coverage can be [[http://www.litespeedtech.com/support/services/|purchased]]. |
| ==== Where is my serial.no and license.key located? ==== | ==== Where is my serial.no and license.key located? ==== | ||
| - | under lsws/conf | + | Under lsws/conf |