WHM Plugin - Error Status

While using the Web Cache Management feature of our WHM plugin, you might occasionally see an installation listed with an “Error” status.


By hovering over the “Error” text, a small explanation as to the cause of the error will be displayed. Here we will list out and explain these possible errors and what can be done to fix them.

This message indicates that PHP encountered a fatal error while loading the WordPress environment and trying to perform some action.

Cause: This most commonly indicates that the installation is invalid in some way, such as a broken backup/testing installation that was detected during scan.

Resolution: 99% of the time these installations can be ignored without issue. In the rare case where an installation is working without issue but detected with this error, please contact our support team for further investigation.

  • Admin
  • Last modified: 2018/02/23 14:54
  • by Michael Alegre