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Other License FAQs

Can one license be installed on multiple servers?

No, one license can only be installed on one server. If you have VPS, each VPS will require its own license. The license is generated based on server hardware signature. So if you upgrade your server hardware, please make sure your license is still valid.

license verification: lsws/bin/lshttpd -V 

If not, please follow license migration procedure. If you want to move to a different server, you need to transfer your license first.

Can I use VPS license not on the VPS installation?

No. LSWS will detect if the server is on VPS, and will not run on a non-VPS environment with VPS license.

The trial version is for 2-CPU only, how do I test if 1-CPU version satisfies what I need?

You can create a listener for the IP that your main site associated with. set “Binding” to one process only.

How do I check concurrent connections for my server?

There is limit for max concurrent connections for different licenses. Free version is limited to 150, VPS license is 500, Enterprise edition is unlimited. You can check the number of concurrent connections used from the real-time report in web admin console. Or use the command

netstat -an | grep 80 | grep ESTA | wc -l

This will give you the number of current established connections. Only established connections from netstat output are considered to be concurrent.

I'm new to server management, can I just buy installation service for the free version?

Installation service is not associated with any edition or license, you can even use it to install standard edition. You can try LSWS on an different port, so it will not affect your current installation or cause any service down time.

If I upgrade from VPS license to 1-CPU Enterprise license, do I have to reinstall?

This will require a new order of 1 cpu license. (For other types of license upgrade/downgrade, you may be able to share the same serial number.) In this case, just run the installer with Upgrade option. It is same as you upgrade from trial license to enterprise version. Installer with upgrade will not change any of your configuration or data. There is no service interruption since it will do a graceful restart when finish.

How to check my current license?

run command

lsws/bin/lshttpd -V

will list your current license information.

I forgot to pay my monthly subscription fee, now my license expired and my server stopped. What should I do?

You can login to our on-line store and pay the monthly fee. Once the transaction goes through, you license will be automatically renewed within 10 minutes. On your server, just do license verification

lsws/bin/lshttpd -V 

. Your new license key will be automatically retrieved.

I did my purchase, but nothing happened?

You should receive our email notification with detailed instructions. If you are first time user with credit card payment, there is also instructions for ID verification. Sometimes, your mail server may reject this email and filter it as spam. You can also login to online store client area, you should be able to see your products, it has serial number there, you can just copy it and save to serial.no in the install directory. If you have any issues, please create a ticket with license department from client area.

Do I get free support for paid license?

Free community support is available through LiteSpeed forum and wiki. Email support and other support coverage can be purchased.

Where is my serial.no and license.key located?

under lsws/conf

 
litespeed_wiki/license/all_about_licenses.txt · Last modified: 2013/12/12 09:23 by Michael