[Solved] Listeners reporting 'Errors' 'Restart Required'

[EvoIX_MR2006]

I've got 4 Listeners that are all reporting errors and 4 virtual hosts claiming that a restart is required, however after restarting, the status remains the same. The sites all still work, but the logging facilities appear not to.

The server error log doesn't show anything at all, no errors, just information about the restarts I've been doing and the expiration of my License key.

Any ideas?

 

[webizen]

Is there anything logged in stderr.log?

Also, please post your logging level at server and vhost level here:
Admin Console-> Server-> Log -> Server Log
File Name:
Log Level:
Debug Level:
Enable stderr Log:
Admin Console-> Virutal Hosts -> vhost1,2.. -> Log -> Virtual Host Log
Use Server's Log:
Log Level:

 

[EvoIX_MR2006]

Log Level is Debug for server, All vHosts are ERROR only.

Nothing in stderr.log out of the ordinary.

 

[webizen]

What about Debug Level at Server Log?

 

[EvoIX_MR2006]

I don't quite understand what you're asking, server log level is already set to debug?

 

[webizen]

Even the Server log level is set to DEBUG, the debug level could be set to NONE (default) which disables debug logging. Please double check. Change to something like MEDIUM or HIGH if it is NONE.

 

[EvoIX_MR2006]

I've changed this to Medium. I'm assuming this should populate immediately if there is an issue?

 

[webizen]

Yes, the change is instant and no server restart is needed.

 

[EvoIX_MR2006]

I'm not seeing anything new in either stderror.log or the server log in the Litespeed console. Somewhere else I should be looking?

 

[webizen]

shell into the server (via ssh or terminal console) and check /path/to/lsws/logs/[error|stderr].log

 

[EvoIX_MR2006]

The stderr.log file doesn't have anything in it since November 25th, the error.log is now storing debug info and has too many standard notices in it to make it readable. Am I looking for something specific that might cause this or are there a number of reasons?

 

[webizen]

If the errors about the listeners persist, you should see entries in error.log like '2010-12-01 02:34:56 [ERROR] err_about_the_listener ...' and more entires around that with '[NOTICE|INFO|DEBUG]' to give more details. Are you still seeing listener errors? Can you paste a few lines around the error entry here (or via pm) if so?

 

[EvoIX_MR2006]

I'm not seeing anything in the logs related to this. Can I PM you login information so you can take a look?

 

[webizen]

Yes, please.

 

[webizen]

Here are the errors that may give a clue.

[STDERR] PHP Warning: filemtime() [<a href='function.filemtime'>function.filemtime</a>]: Stat failed for /tmp/lshttpd/.status (errno=13 - Permission denied) in /usr/local/lsws/admin/html.4.0.17/classes/ws/Service.php on line 33
[STDERR] PHP Warning: fopen(/tmp/lshttpd/lshttpd.pid) [<a href='function.fopen'>function.fopen</a>]: failed to open stream: Permission denied in /usr/local/lsws/admin/html.4.0.17/classes/ws/Service.php on line 70

Basically lsws is unable to open files (.status and lshttpd.pid) in /tmp/lshttpd/. Therefore, web admin console still showing the old server status (no matter how many graceful restarts are done) and real-time stats is empty as well.

Please reference the following post and see if the fix applies to your case:

http://www.litespeedtech.com/support/forum/showthread.php?t=3718

 

[webizen]

Looks like the issue is resolved.