Failed to bring up LiteSpeed - Plugin Cpanel

#1
Hi there.

In cpanel when I go to Plugins » LiteSpeed Web Server Plugin

I click in Switch To LiteSpeed, get this error.

Code:
Apache Stopped.
fileprotect removed, not needed by LiteSpeed
LiteSpeed is not up within 30 secs, try again by removing /tmp/lshttpd/.
**ERROR** LiteSpeed is not up within 60 secs, please check the error log and try again.
Apache port offset has been set to 0.
I check the log, is:

Code:
[Fri Nov 14 00:28:56 2014] [notice] caught SIGTERM, shutting down
[Fri Nov 14 00:28:58 2014] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Fri Nov 14 00:28:58 2014] [notice] suEXEC mechanism enabled (wrapper: /usr/local/apache/bin/suexec)
[Fri Nov 14 00:28:58 2014] [notice] ModSecurity for Apache/2.8.0 (http://www.modsecurity.org/) configured.
[Fri Nov 14 00:28:58 2014] [notice] ModSecurity: APR compiled version="1.5.1"; loaded version="1.5.1"
[Fri Nov 14 00:28:58 2014] [notice] ModSecurity: PCRE compiled version="8.36 "; loaded version="8.36 2014-09-26"
[Fri Nov 14 00:28:58 2014] [notice] ModSecurity: LUA compiled version="Lua 5.1"
[Fri Nov 14 00:28:58 2014] [notice] ModSecurity: LIBXML compiled version="2.9.2"
[Fri Nov 14 00:28:58 2014] [notice] Status engine is currently disabled, enable it by set SecStatusEngine to On.
[Fri Nov 14 00:28:59 2014] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Fri Nov 14 00:28:59 2014] [notice] Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Fri Nov 14 00:29:04 2014] [notice] Graceful restart requested, doing restart
[Fri Nov 14 00:29:05 2014] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Fri Nov 14 00:29:05 2014] [notice] Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Fri Nov 14 00:45:30 2014] [notice] caught SIGTERM, shutting down
[Fri Nov 14 00:49:24 2014] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Fri Nov 14 00:49:24 2014] [notice] suEXEC mechanism enabled (wrapper: /usr/local/apache/bin/suexec)
[Fri Nov 14 00:49:24 2014] [notice] ModSecurity for Apache/2.8.0 (http://www.modsecurity.org/) configured.
[Fri Nov 14 00:49:24 2014] [notice] ModSecurity: APR compiled version="1.5.1"; loaded version="1.5.1"
[Fri Nov 14 00:49:24 2014] [notice] ModSecurity: PCRE compiled version="8.36 "; loaded version="8.36 2014-09-26"
[Fri Nov 14 00:49:24 2014] [notice] ModSecurity: LUA compiled version="Lua 5.1"
[Fri Nov 14 00:49:24 2014] [notice] ModSecurity: LIBXML compiled version="2.9.2"
[Fri Nov 14 00:49:24 2014] [notice] Status engine is currently disabled, enable it by set SecStatusEngine to On.
[Fri Nov 14 00:49:25 2014] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Fri Nov 14 00:49:25 2014] [notice] Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Fri Nov 14 00:53:26 2014] [notice] caught SIGTERM, shutting down
¿What could be the problem?

if I run this command from console.
Code:
/usr/local/lsws/bin/lswsctrl start
litesped starts successfully.

But I want to know why it does not work through cpanel plugin.

Note: clean install Cpanel version 11.46
Listespeed: version 4.2.19
Space tmp: Avail 2.9g
Litespeed License: Trial

Thank you.
 
#3
I have done this process but the problem is not solved.

/usr/local/lsws/admin/misc/lsup.sh -f -v 4.2.19
Code:
2014-11-14 10:02:43.282 [NOTICE] [AutoUpdate] Checking for new releases..., pid=21741
/usr/bin/wget -nv -O /usr/local/lsws/autoupdate/lsws-4.2.19-ent-x86_64-linux.tar.gz http://www.litespeedtech.com/packages/4.0/lsws-4.2.19-ent-x86_64-linux.tar.gz
2014-11-14 10:02:49 URL:http://www.litespeedtech.com/packages/4.0/lsws-4.2.19-ent-x86_64-linux.tar.gz [3316722/3316722] -> "/usr/local/lsws/autoupdate/lsws-4.2.19-ent-x86_64-linux.tar.gz" [1]
/usr/local/lsws/admin/misc/update.sh 4.2.19 ent x86_64-linux
groupadd: group 'lsadm' already exists
useradd: user 'lsadm' already exists

Install LiteSpeed Web Server Plugin for WHM
==============================================

  Remove old Work directory /usr/local/cpanel/whostmgr/docroot/cgi/lsws
mkdir: created directory `/usr/local/cpanel/whostmgr/docroot/cgi/lsws'

... moving files ...
... setting permission to files ...
-- LiteSpeed WHM hooks begin: REFRESH
-- LiteSpeed WHM hooks end: REFRESH

LiteSpeed WHM Plugin Installed Successfully.
==============================================
Restarting LSWS
[OK] Your trial license key will expire in 14 days!
[OK] litespeed: pid=22071.
Done
I get this (cpanel plugin change to litespeed):
Code:
Apache Stopped.
LiteSpeed is not up within 30 secs, try again by removing /tmp/lshttpd/.
**ERROR** LiteSpeed is not up within 60 secs, please check the error log and try again.
Apache port offset has been set to 0.
 
#5
Yes, I'm using a trial license, i can use the service ticket system with trial license ?
or can give me some email, so I can send you the ip of the server.
 

Michael

Well-Known Member
Staff member
#6
Hi Nelson,

You can send a ticket by clicking Contact Us in the store. Or you can email us at info at litespeedtech.com.

Cheers,

Michael
 
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